T&W Website Terms of Service

These Terms of Service govern your access to and use of the T&W website , an online store specializing in home apparel and daily essentials . By accessing or using the Site, you agree to be bound by these Terms, our Privacy Policy, and any additional rules or policies posted on the Site. If you do not agree to these Terms, please do not use the Site.

1. Eligibility & Account Responsibilities

1.1 You represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction of residence. Minors may use the Site only with parental or legal guardian consent, who shall be liable for all minor’s activities.

1.2 To use certain Services , you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and shall be liable for all activities conducted under your account.

1.3 You agree to notify T&W immediately of any unauthorized use of your account or breach of security. T&W shall not be liable for any loss or damage arising from your failure to protect your account information.

2. Site Use & Prohibited Activities

2.1 You may use the Site solely for lawful purposes, including browsing products, placing orders, and accessing customer support. You agree to comply with all applicable laws, regulations, and these Terms.

2.2 Prohibited activities include, but are not limited to:

(a) Interfering with the Site’s functionality, including introducing viruses, malware, or destructive code;

(b) Using the Site to engage in fraudulent, deceptive, or illegal transactions;

(c) Posting or transmitting abusive, obscene, defamatory, or infringing content;

(d) Scrapping, harvesting, or collecting personal information of other users without consent;

(e) Violating intellectual property rights of T&W or third parties;

(f) Using the Site after being suspended or banned by T&W.

3. Products & Transactions

3.1 Product Information: T&W strives to provide accurate product descriptions, images, and pricing. However, we do not warrant that product information is error-free. We reserve the right to correct pricing or availability errors and may cancel orders placed for mispriced items without liability.

3.2 Order Placement: Your order constitutes an offer to purchase. T&W reserves the right to accept or reject your order . A binding contract is formed only when we confirm your order via email.

3.3 Payment: You agree to pay the full amount specified in your order, including applicable taxes and shipping fees. T&W accepts major credit cards, debit cards, and other designated payment methods. We reserve the right to refuse or reverse transactions if fraudulent activity is suspected, in compliance with 15 U.S.C. § 8402 .

3.4 Returns & Refunds: All returns and refunds are governed by T&W’s Return & Refund Policy . You acknowledge and agree to comply with the eligibility requirements and procedures outlined therein.

4. Privacy & Data Protection

4.1 T&W collects and processes your personal information in accordance with our Privacy Policy. By using the Site, you consent to such collection and processing, including the disclosure of information as required by law or to fulfill transaction obligations.

4.2 We do not sell, rent, or share your personal information with third parties for marketing purposes without your consent, except as necessary to provide Services .

5. Third-Party Links

The Site may contain links to third-party websites. T&W does not endorse, control, or assume liability for third-party content, products, or services. Your use of third-party links is at your own risk, and you shall comply with the terms of service of those websites.

6. Limitation of Liability

6.1 T&W shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Site or purchase of products, even if advised of the possibility of such damages.

6.2 T&W’s total liability for direct damages shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

6.3 This limitation of liability does not apply to damages caused by gross negligence, willful misconduct, or violations of applicable laws.

7. Modifications to Terms

T&W reserves the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after the effective date of changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

8. Termination

8.1 T&W may suspend or terminate your access to the Site at any time, with or without cause, by providing written notice .

8.2 Upon termination, your account access will be revoked, and any pending orders may be canceled. Sections 4 (Intellectual Property), 7 (Limitation of Liability), 10 (Governing Law), and 11 (Dispute Resolution) shall survive termination.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State, e.g., California], United States, without regard to conflict of law principles.

10. Dispute Resolution

10.1 Before initiating legal action, you agree to attempt to resolve disputes through good-faith negotiation with T&W. If negotiation fails, disputes shall be resolved through binding arbitration in [Insert City, e.g., Los Angeles] in accordance with the rules of the American Arbitration Association, unless prohibited by law.

11.2 You waive the right to participate in class actions or collective disputes against T&W.

11. Contact Information

For questions or concerns about these Terms, please contact us at:

Email: tony@twwholesalemarket.com

Phone: 9297839790

Address: 4629 ADAMS AVE UNIT A

PHILADELPHIA, PA 19124

TW Wholesale Market Inc

1. Check Return Eligibility

Items must be returned or exchanged within 45 days of delivery. All returned or exchanged products must be unworn, unwashed, and in the same condition as when received.

2. Submit a Return/Exchange Request

Visit T&W’s email contact page, enter the order number for the items you wish to return or exchange, along with the email address or phone number used on the order, and send us an email to initiate the request.

3. Package the Items

Properly package the return items to avoid damage during transit. Place all returned products together with the original invoice into a box or bag.

4. Obtain and Print the Shipping Label

After submitting your return request, you will receive a shipping label via email. Download and print the label for your package.

5. Send Back the Package

Drop off the package at your local United States Postal Service (USPS) location or schedule a USPS pickup to ship the items back to us.

6. Wait for Processing

You will receive a confirmation email once your package is received and processed. The store will handle refunds or exchanges within 2-3 business days of receiving the items. For regular-priced items returned within 45 days, refunds will be issued via your original payment method, store credit will be provided, or exchanges will be processed. Promotional items are non-refundable but can be exchanged for different sizes or returned for store credit.

email:tony@twwholesalemarket.com
9297839790